Politique d’expédition
Last updated: 6 September 2026
We ship worldwide from our workshop in Grenoble, France.
1. Made to order — production time
Our physical products are printed on demand. Every order goes through printing, multi-stage cleaning (agitation and ultrasonic bath), UV curing and packing before it can ship.
- Production time: 3 to 7 business days before dispatch.
- Large orders, Custom Orders and peak periods may take longer; we will let you know if that is the case.
- Production time is in addition to the delivery time.
2. Carriers — how our shipping works
We ship through Happypost, a shipping broker that selects the most suitable postal operator or courier for each destination from a worldwide logistics network. This means your parcel may be handed over to, and delivered by, different carriers depending on your country and address. Every shipment is tracked; you receive a tracking number and link by email when your order is dispatched.
3. Delivery times
Delivery times below are estimates from the date of dispatch and are not guaranteed. Customs processing, carrier delays, weather and remote addresses can extend them.
| Destination | Estimated delivery after dispatch |
|---|---|
| France (mainland) | 2 to 5 business days |
| European Union — Belgium, Germany, Netherlands, Luxembourg, Austria, Italy, Spain, Portugal, Poland, Romania, Denmark, Sweden, Finland, Ireland, Greece, Croatia, Slovenia, Estonia, Czech Republic — and Monaco | 3 to 8 business days |
| United Kingdom, Switzerland, Norway, Israel | 4 to 10 business days |
| United States | 5 to 12 business days |
| Canada, Mexico, Chile | 6 to 14 business days |
| Australia | 7 to 16 business days |
| Asia (Japan, South Korea, China, Hong Kong, Taiwan) and rest of world | 8 to 20 business days |
4. Shipping costs
Shipping costs are calculated at checkout based on destination, weight and the option you choose. Any free-shipping threshold or promotion is shown at checkout.
5. “VIP (loss / theft / breakage insurance)” option
At checkout you can add the “VIP (loss / theft / breakage insurance)” option. With VIP, a lost, stolen or broken parcel is replaced free of charge (or fully refunded if replacement is not possible) quickly and without waiting for a carrier investigation. Without VIP, such cases are handled through a carrier claim and the general rules in our Return and Refund Policy, section 4. In all cases, EU and UK consumers keep the protection the law gives them, including the seller's responsibility for goods until delivery.
6. Customs, duties and import taxes
For deliveries outside the European Union (including the UK, Switzerland, USA, Canada, Australia), any customs duties, import VAT, brokerage or handling fees are set by the destination country and are payable by the recipient. These charges are not included in the price or the shipping cost and are not refundable by us. Refusing a parcel to avoid these charges does not entitle you to a full refund; any return, destruction or re-delivery costs may be deducted.
7. Addresses and failed deliveries
Please check your shipping address carefully at checkout. We cannot change an address once an order has been dispatched. If a parcel is returned to us because of an incorrect or incomplete address, an unclaimed delivery or a refused parcel, we will contact you; re-shipping costs will apply.
8. Order tracking and issues
Track your parcel with the link in your dispatch email. If tracking has not updated for an unusually long time, or your parcel is marked delivered but you have not received it, contact us at sharkass3d@gmail.com with your order number so we can help.
9. Contact
sharkass3d@gmail.com